Pre-Sales Solutions Consultant

1 month ago

StainesuponThames, Surrey, United Kingdom IFS Full time
Job Description

As a Pre-Sales Consultant, you will be expected to work alongside the Sales teams and the Business Architects to understand prospect and customer business and functional objectives, along with the organization's "As-is" and "To-be" states, to provide a functional product solution and demonstrate it back where required.

Through the support of industry specialists and business value engineering, you will enable the customer-first approach of IFS, ensuring the understanding and delivery of the value and technical solutions customers expect. Pre-Sales Consultants lead workshops and discovery engagements with clients, understand the business process and value drivers, and translate these into customer-facing presentations to support the IFS sales effort.

Key Responsibilities
  • Participate in internal and customer/prospect-facing product presentations and demonstrations.
  • Facilitate and document prospect and customer discovery sessions to uncover business processes and functional requirements.
  • Respond to technical questions in a Request for Information (RFI) or a Request for Proposal (RFP).
  • Support with technical qualification of sales opportunities.
  • Gain knowledge of specific IFS products and services.
  • Support and build custom demonstrations aligned with customers'/prospects' key business initiatives.
  • Ensure the successful delivery of Proof of Value tied to the customers' success criteria and business initiatives.
  • Translate technical and business requirements into a customer-focused, value-centric solution.
  • Work within teams with the ability to adopt a leadership role where necessary
  • Maintain a high degree of knowledge of all products and services, including roadmaps, and regularly liaison with product management.
  • Use the knowledge and/or the understanding of the major customers' requirements to provide and/or propose commercially and viable product/solution improvement feedbacks of large and complex customer requirements – involving senior management where needed
  • Work with Enterprise level prospects and clients and be prepared to question them to cover a complete architecture, including integration of IFS into a wider environment
  • Understand and demonstrate the key metrics, KPI's and business drivers for the IFS Industries.
  • Working with the sales organisation to address technical needs for the customers
  • Maintain knowledge of and follow the IFS Customer Engagement processes
  • Ensure discipline of excellence and passion to every customer engagement
  • Support at external and internal customer facing events
  • Use the knowledge and/or the understanding of the major customers' requirement to provide and/or propose commercially and viable product/solution improvement feedback.

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