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Housing Support Specialist

2 months ago

Gateshead, Gateshead, United Kingdom Home Group Limited Full time
Job Overview

We are seeking a highly skilled and compassionate Housing Concierge to join our team at Home Group Limited.

The successful candidate will be responsible for providing exceptional support to our vulnerable customers, ensuring their housing needs are met and their well-being is prioritized.

Key Responsibilities:

  • Providing housing-related support and guidance to customers
  • Managing customer relationships and resolving issues in a timely and professional manner
  • Collaborating with internal teams to ensure seamless service delivery
  • Conducting regular checks and assessments to ensure customer safety and well-being

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of housing-related policies and procedures
  • Experience working with vulnerable populations

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment

About Home Group Limited:

Home Group Limited is a leading provider of affordable housing and support services. We are committed to making a positive impact in the lives of our customers and communities.