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Housing Triage Specialist

2 months ago

Maidstone, Kent, United Kingdom ESSENTIAL EMPLOYMENT LTD Full time
Housing Triage Officer Role

We are seeking a skilled and compassionate Housing Triage Officer to join our team at Essential Employment Ltd.

Key Responsibilities:
  • Case Management: Organise and prioritise appointments for individuals who are homeless or at risk of homelessness and in housing need.
  • Initial Advice and Support: Provide initial housing-related advice and serve as the first point of contact for those who are homeless or threatened with homelessness.
  • Triage and Referral: Triage cases and refer to the homeless and prevention team as necessary.
  • Record Keeping: Ensure accurate and timely recording of customer details, including relevant information and awareness of required customer input.
Requirements:
  • Temporary Role: This is a temporary role, and we are looking for someone who can provide excellent support to our clients.
  • Commitment to Excellence: As a Housing Triage Officer, you will play a vital role in ensuring that our clients receive the best possible service.
  • Equal Opportunities Employer: Essential Employment Ltd is an Equal Opportunities Employer and is committed to providing a supportive and inclusive work environment.
  • Pre-Employment Checks: All our roles may be subject to pre-employment checks, including references, so please be prepared.