Client Relations Specialist

4 weeks ago


Tamworth, Staffordshire, United Kingdom Elite Personnel Full time
Position Overview:
Elite Personnel is in search of a dedicated Client Relations Specialist to enhance our customer support team.

Key Responsibilities:
As a Client Relations Specialist, your primary responsibilities will include:
  • Processing customer requests through various communication channels.
  • Collaborating with internal teams to ensure timely and precise order fulfillment.
  • Addressing and resolving customer inquiries related to order progress, delivery, product details, and pricing.

Qualifications:
The ideal candidate will possess:
  • A proactive mindset towards customer service, demonstrating initiative in problem-solving.
  • Experience with customer support software and proficiency in Microsoft Office applications.

Working Hours:
This position operates from Monday to Friday, 8:30 AM to 5:00 PM, including a one-hour lunch break.

Benefits:
As part of our team, you will enjoy:
  • 25 days of annual leave in addition to public holidays.
  • Complimentary parking facilities.
  • Pension scheme.


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