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Event Operations Manager

2 months ago

Manchester, United Kingdom Oak View Group Full time

About Oak View Group

At Oak View Group, we are dedicated to delivering unparalleled live entertainment experiences.

Our venue is designed to welcome over 23,000 attendees, featuring state-of-the-art visual and acoustic technology, diverse food and beverage options, and exclusive lounges. We strive to create a vibrant environment that serves both our local community and visitors.

Role Overview

As we continue to expand our operations, we are seeking a skilled Event Operations Manager to join our dynamic venue management team, working closely with the Senior Event Manager.

In this role, you will guide and mentor venue coordinators, playing a pivotal role in enhancing our event management practices. Your innovative mindset will be essential in rethinking our approaches to ensure we consistently deliver top-tier events. The venue management team will oversee all aspects of event planning, ensuring compliance with licensing regulations and venue policies while encouraging creative solutions.

On event days, you will collaborate with fellow managers to oversee operations from the control room, prioritizing safety and delivering an exceptional experience for both fans and performers.

Key Responsibilities

  • Collaborate with the Senior Event Manager to promote operational excellence.
  • Embrace challenges with a proactive mindset, seeking innovative solutions to enhance outcomes.
  • Assist in managing event budgets and expenses.
  • Maintain a comprehensive understanding of licensing requirements.
  • Partner with internal departments to optimize the event experience.
  • Support the Senior Event Manager in developing security and event management strategies.
  • Ensure a memorable experience for fans and artists alike.
  • Manage accreditation processes for events.
  • Foster relationships with third-party service providers, including security and medical teams.
  • Implement effective incident management and crisis communication plans.
  • Uphold health and safety regulations and promote safe working practices.
  • Advocate for safeguarding policies to create a secure environment for all.
  • Demonstrate a commitment to sustainability and work towards our carbon neutrality goals.

What We Offer

Joining our team means becoming part of a talented group dedicated to excellence. We prioritize your professional development and work-life balance.

  • Opportunities for personal and professional growth.
  • Clear objectives to help you thrive in your role.
  • Support for your overall well-being, recognizing the importance of balancing work and personal life.
  • This position is office-based, emphasizing teamwork to mobilize the leading music and entertainment venue.

Compensation and Benefits

Salary: Competitive, based on experience.

  • Generous holiday allowance.
  • Pension scheme.
  • Health care benefits.
  • Life insurance coverage.
  • Eye care vouchers.
  • Employee assistance program available 24/7.
  • Company sick pay policy.
  • Enhanced family-friendly benefits.
  • Team-building events.

Required Qualifications

Essential

  • NVQ in Spectator Safety qualification.
  • Proven experience in managing large-scale events at a command level.
  • Knowledge of entertainment venue security and crowd management.
  • Strong leadership skills with the ability to inspire and influence.
  • Excellent people management abilities.
  • A proactive approach to health and safety management.
  • Results-oriented, driving success through teamwork.
  • Experience in preparing documentation for event readiness.
  • Commercially aware.
  • Ability to thrive in a fast-paced environment.
  • Collaborative team player.

Desirable

  • Understanding of the Safety at Sports Grounds Guidance.
  • Health and Safety qualifications such as NEBOSH.
  • NVQ Level 4 in Spectator Safety.

Screening and Eligibility

As part of our commitment to safeguarding, you may be required to undergo a background check depending on your role.

Successful candidates will need to provide proof of eligibility to work in accordance with UK regulations.

Join Us

We look forward to welcoming a passionate individual to our team who shares our vision for outstanding live entertainment.