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Workshop Manager
2 months ago
Job Summary
We are seeking an experienced Workshop Controller to join our team at Glasgow Jaguar. As a key member of our Aftersales Department, you will be responsible for the day-to-day running of the workshop, ensuring our service and repair technicians achieve their daily targets.
Key Responsibilities
- Supervise and motivate our team of Technicians & Apprentices, proactively reviewing and prioritizing the daily workload.
- Ensure all working practices comply with company, DVSA, health and safety, and OEM policy.
- Maintain high levels of customer satisfaction by implementing relevant quality checks.
- Liaise with colleagues and other departments to ensure a top-quality service for customers.
- Schedule work to meet customer needs, taking into account workshop targets, job complexity, and part availability.
- Assist with technical challenges, supporting the team and writing technical reports.
Requirements
We are looking for someone with motor industry experience managing a team in a busy Service/Workshop environment. You will need a minimum of NVQ Level 3 in Light Vehicle Maintenance and Repair (or equivalent) and a solid understanding of COSHH legislation, trade practices, and consumer legislation.
What We Offer
We are a dynamic team who support each other and work towards the same goal. As a Workshop Controller, you will have the opportunity to advance your career in a premium brand environment, with brand-specific training and ongoing support from our Service Manager.
