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Senior Admissions Manager
2 months ago
Join the University of Glasgow as a Senior Admissions Officer and take on a key role in shaping the future of our students. As a member of our Admissions team, you will be responsible for leading a team of Admissions Officers and managing the admissions process from application to enrolment.
Key Responsibilities:- Lead a team of Admissions Officers and manage the admissions process, ensuring that all processes are executed in line with institutional policy and legislative parameters.
- Develop and implement processes to ensure a leading applicant experience and excellent customer service.
- Manage and support interactions with approximately 100,000 applicants each year across UG, PGT, PGR, and Collaborations and Partnerships.
- Line manage team members to ensure that initial application assessments, selection processes, decision making, and recording are executed in line with institutional policy and all relevant legislative and compliance parameters.
- Develop and manage relationships with key stakeholders in Academic Schools and ensure that all stakeholders are appropriately briefed on both in-cycle progress and future Admissions developments.
- A1: Either ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills in a similar role; OR Scottish Credit and Qualification Framework level 8 (SVQ 4, HND or equivalent), and experience of personal development in a similar role.
- A2: Knowledge of pre-HE and HE qualification frameworks in key recruitment markets: UK, EU, China, South Asia, South East Asia, North America.
- A3: Knowledge of legislation and compliance parameters that govern Admissions practice and policy.
- A4: Knowledge and of the HE sector and a detailed understanding of the legislative and compliance parameters that govern HE Admissions.
- D1: Management skills and the ability to manage sickness absence and phased return, recruitment, staff wellbeing, performance, training, and development.
- E1: Experience of managing or supervising a team of professionals in a high-pressure, high-volume environment.
- E2: Experience of designing and delivering bespoke training materials which cover all aspects of Admissions process including legislative parameters.
- E3: Experience in liaising with colleagues from across the broad range of Higher Education professionals including Academic colleagues.
- E4: Experience in a Higher Education setting with high-volume processing and tight deadlines, preferably within University Admissions.
- A competitive salary of £32,332 - £36,024 per annum.
- A full-time (35 hours per week) and open-ended contract.
- Relocation assistance where appropriate.
- A warm, welcoming, and engaging organisational culture where your talents are developed and nurtured, and success is celebrated and shared.
