Network and Systems Manager
6 days ago
The successful candidate will be responsible for managing the company's network and systems infrastructure, ensuring seamless operation and optimal performance.
Key Responsibilities:
- Resolve technical issues reported by end-users in a timely and efficient manner
- Manage network servers, technology tools, and infrastructure
- Install, configure, and maintain software and hardware
- Set up and manage user accounts and workstations
- Troubleshoot system issues and outages
- Ensure security through access controls, backups, vulnerability detection, and mitigation
- Monitor system performance and maintain systems according to requirements
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Create and maintain technical documentation, manuals, and IT policies
- Liaise with third-party support companies as needed
- Manage the workload and personnel of the Systems and Security Administrator role
Requirements:
- Ability to work under pressure, think clearly, and act decisively
- Good problem-solving skills
- Good listening and communication skills
- Ability to multitask and manage conflicting priorities
- Team player with good organizational skills
Desirable Skills:
- Knowledge of CRM systems, Windows server 2022, Windows 11, Microsoft Teams, and backup systems
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