Retail Operations Manager

1 week ago


Beckenham, Greater London, United Kingdom M&S Full time

Role Overview

As part of our ongoing transformation to deliver exceptional customer experiences, we're seeking strong, innovative, and resilient leaders to inspire and influence change within our Clothing & Home department.

We offer a flexible and hybrid approach, allowing for part-time or job share opportunities in this role, if it's meaningful to you, it's important to us.

Benefits

  • 20% Colleague discount on most items from our furniture, fashion, and food ranges.
  • A first-class welcome to M&S with a tailored induction and a wide range of training schemes to support your learning and development.
  • 29 days holiday including bank holidays.
  • Amazing perks and discounts via our M&S Choices website, including GymSave – offering up to 25% off Gym Memberships and the option to become an M&S Shareholder using our ShareSave & ShareBuy Schemes.
  • A very generous Defined Contribution Pension Scheme and Life Assurance.
  • Every colleague at M&S has access to a fantastic range of wellbeing support, including access to our 24/7 Virtual GP, PAM Assist to support you and your family, and free access to the UnMind App, as well as many other schemes.

Key Responsibilities

  • Consistently raising performance and capability of the team to support developing internal talent.
  • Utilising and exploiting data to support operational decisions.
  • Driving business growth and innovation within the Clothing & Home department.


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