Domestic Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Domestic Supervisor to join our team at OCS UK & Ireland. As a key member of our facilities management team, you will be responsible for overseeing the cleaning and domestic duties in all areas of the hospital and OPD units.
Key Responsibilities- Allocate and organize day-to-day work tasks and activities, ensuring efficient use of resources and staff.
- Monitor and maintain high standards of cleanliness and hygiene throughout the hospital.
- Supervise and train domestic staff in the use of equipment, cleaning materials, and COSHH procedures.
- Conduct regular audits to ensure compliance with national standards and quality assurance procedures.
- Collaborate with wards, departments, and accommodation teams to ensure seamless delivery of domestic services.
- Handle complaints and take preliminary action to resolve issues.
- Assist with the selection and induction of new staff, ensuring compliance with HR policies.
- Complete performance reviews and timesheets accurately and on time.
- Ensure adherence to health and safety protocols, including the use of cleaning chemicals and equipment.
- Participate in audits and quality assurance initiatives to drive continuous improvement.
- C.I.L.B City and Guilds NVQ Level 1 & 2 or equivalent qualification.
- Previous supervisory experience in a domestic or equivalent role.
- Health & Safety qualification - desirable.
- Team Leader/Supervisory qualification or equivalent.
- Fully trained to National Cleaning Standards - Essential.
- Being conversant with protocols in relation to Infection Control - Essential.
- Previous cleaning / domestic service experience - Essential.
- Full knowledge of all domestic service cleaning protocols - Essential.
- Knowledge of hygiene, Health & Safety, C.O.S.H.H regulations - Essential.
- Knowledge of Staff supervision. - Essential.
- Knowledge of risk management - Essential.
- Payroll procedures - Essential.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors.
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