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Operations Director

2 months ago

Guildford, Surrey, United Kingdom Barnett Hill Hotel Full time

Key Responsibilities:

We are seeking a highly skilled and experienced Operations Manager to join our team at Barnett Hill Hotel. As the Operations Manager, you will be responsible for overseeing the daily operations of the hotel, ensuring high standards of guest service and contributing to the overall success of the hotel.

Key Areas of Responsibility:

  • Food and Beverage Service Areas:
    • Restaurant
    • Bar
    • Conference & Banqueting
    • Room Service
  • Housekeeping and Front of House Departments:
  • Service Delivery:
  • Planning and Resourcing:
  • Operations:
  • Systems Management:
  • Staffing:
  • Performance Management:
  • Revenue Generation:

Requirements:

  • Prior operational management experience in the hotel industry
  • Strong background in food and beverage
  • Excellent customer service skills
  • Effective leadership abilities
  • Ability to work under pressure
  • Great communication skills
  • Availability to work evenings and weekends