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Senior Technical Claims Handler
2 months ago
We are seeking a highly skilled and experienced Senior Technical Claims Handler to join our team at Acorn Insurance and Financial Services Limited. As a key member of our claims team, you will be responsible for managing a caseload of technically complex claims, providing technical support and guidance to less experienced claims handlers, and handling technical referrals.
Key Responsibilities- Claims Management: Proactively manage a caseload of technically complex claims, ensuring they are realistically and accurately reserved in line with best practice and the earliest opportunity.
- Technical Support: Provide technical support and guidance to less experienced claims handlers, helping them to develop their skills and knowledge.
- Technical Referrals: Handle technical referrals, ensuring that complex claims are handled efficiently and effectively.
- Reporting and Communication: Provide accurate and timely written reports and verbal presentations of cases to the wider business and reinsurers.
- Training and Development: Participate in training and auditing of less experienced handlers, maintaining own technical knowledge through training and seminars.
- Technical Expertise: A solid understanding of case law, statute, CPR, and Pre-Action Protocols.
- Communication Skills: Persuasive, strong, and confident communication skills, with the ability to use own initiative to explore all options to achieve the best outcome for the business.
- Analytical Skills: Strong analytical skills, with the ability to prioritize work effectively and manage time efficiently.
- Teamwork: Excellent team player, with the ability to work collaboratively with colleagues and stakeholders.
Acorn Insurance and Financial Services Limited is a growing business with great opportunities to build your knowledge of the financial services industry. We provide full training and continuous coaching, giving you the tools necessary to help you personally grow your career with the business.
We celebrate difference and it's essential to us that we have a culture where our people feel respected and valued for who they are. We pride ourselves on being accessible and encourage inclusive environments where our people can always give and show the very best of themselves.
