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Reinsurance Claims Professional
2 months ago
About the Role
Canopius is seeking a highly motivated Reinsurance claims professional with expertise in handling Treaty Property, Treaty Marine, or Treaty Casualty claims in the London market. The ideal candidate will proactively adjust a variety of standard and complex claims from initial notification through to settlement, ensuring timely and fair resolution.
Key Responsibilities
- Proactively adjust standard and complex claims within claim authority and in accordance with the established claim manual, meeting regulatory requirements and achieving KPIs.
- Develop a thorough understanding of Treaty Reinsurance (Cross Class) and monitor circumstances that may turn into claims.
- Ensure adequate financial provisions are held for every claim, in accordance with the Canopius Reserving Philosophy.
- Regularly review and proactively manage claims to resolution, through effective diary management.
- Deliver excellent claims service to all customers, driving claims through to resolution.
- Communicate proactively with internal and external stakeholders, ensuring excellent customer service.
- Make clear, comprehensive, and meaningful notes on the claims management system.
- Identify cedant audits and report back to the RI Claims Manager.
- Flag any issues of concern/trends to the Claims Manager and Head of Reinsurance.
Essential Skills & Experience
Candidates should have experience reviewing and assessing policy coverage for Reinsurance claims, with complementary skillsets, including high-level communication competencies between internal and external stakeholders and knowledge of the London market as a claims handler.
Candidates will have key personal skills, including:
- Experienced claims practitioner, experience in handling Reinsurance claims.
- Solid relationships with clients and strong client management skills.
- Desire for excellence and high personal standards.
- Positive, enthusiastic, and confident disposition.
- Passion for learning and keen interest in current losses & events.
- Strategic thinker with strong communication skills; able to articulate their point of view in a clear and considered manner.
- Professional approach to interact appropriately with peers and management.
- Willingness to take responsibility and accountability. Delivering on promises.
- Customer-focused and keen to provide the highest quality of service delivery.
About Canopius
Canopius is a global specialty lines (re)insurer, operating in the Lloyd's of London insurance market with offices in the UK, US, Singapore, Australia, and Bermuda.
We foster a distinctive, positive culture that enables us to bring our whole selves to work, flourish as people, and build a business that delivers profitable, sustainable results.
We operate a flexible, hybrid working model and are committed to providing an environment that challenges employees to be their best and where everyone's unique contributions are recognised, valued, and respected.
We are fully committed to equal employment opportunities for all applicants and providing employees with a work environment free of discrimination and harassment.
