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Head of EUC Operations

2 months ago

London, Greater London, United Kingdom Cititec Talent Full time £130,000
About the Role

Cititec Talent is seeking a highly experienced and skilled Head of EUC to join our team in a hybrid role. As a key member of our organization, you will be responsible for providing exceptional EUC support, including trade support, to our clients.

Key Responsibilities
  • Deliver EUC support services to our clients, including trade support, with a focus on exceptional customer service.
  • Manage and lead a team of EUC support specialists to ensure seamless delivery of services.
  • Develop and implement strategies to improve EUC support services and increase client satisfaction.
  • Collaborate with cross-functional teams to ensure alignment and effective communication.
  • Monitor and analyze EUC support metrics to identify areas for improvement and optimize services.
Requirements
  • Proven experience in EUC support, including trade support, with a strong background in commodities trading.
  • Excellent leadership and management skills, with a track record of leading high-performing teams.
  • Strong analytical and problem-solving skills, with the ability to analyze complex data and develop effective solutions.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
What We Offer
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for professional growth and development, including training and education programs.
  • A dynamic and supportive work environment, with a team of experienced professionals.