Workshop Operations Manager

2 months ago


Basingstoke, Hampshire, United Kingdom Pembrook Resourcing Full time

Pembrook Resourcing is seeking a skilled professional to fill the role of Workshop Controller.

About the Role:

The successful candidate will play a crucial part in ensuring the smooth operation of the workshop, utilizing their technical knowledge and management expertise to optimize resource allocation and staff performance.

Key Responsibilities:

  • Manage and allocate workshop resources effectively, monitoring staff and workshop performance to maintain high standards.
  • Coordinate the allocation of work to technicians based on their skill sets and availability.
  • Resolve customer queries in accordance with dealership and manufacturer guidelines.

Requirements:

  • Proven technical knowledge and experience in the retail motor industry.
  • Previous management experience in a similar role, or a technician looking to progress into a leadership position.
  • Strong organizational and prioritization skills.
  • Able to take initiative and ownership of issues with a proactive and can-do attitude.
  • Able to multitask and switch between tasks efficiently.
  • A team player who offers support and assistance to colleagues.
  • Willingness to learn and stay up-to-date with product and technical information.
  • Ability to thrive in a high-pressure environment.
  • Full valid UK driving license.
  • Eligibility to work in the UK.

What We Offer:

  • Opportunity to work with a reputable company in the retail motor industry.
  • Chance to develop your skills and experience in a dynamic and fast-paced environment.
  • Collaborative and supportive team.

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