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Lead Solutions Consultant

3 months ago

London, Greater London, United Kingdom Unmind Full time

About Unmind

Unmind is a premier platform dedicated to workplace wellbeing, striving to foster environments where employees can thrive mentally and emotionally.

Our foundation is rooted in scientific principles, and we cater to some of the largest organizations globally, including renowned names like Uber, Major League Baseball, NHS, Disney, Standard Chartered, Mediacom, and British Airways.

We provide comprehensive services that empower the entire organization through data-driven insights for leadership, training for management, wellbeing resources for all staff, and access to a worldwide network of certified mental health professionals.

Our internal benchmarks are as ambitious as those of our clients. As a rapidly growing, venture capital-backed software enterprise, we are navigating the exciting phase of scaling from 10M to 100M. This journey is both challenging and fulfilling, and we are committed to being our own best example throughout.

At Unmind, we believe that exceptional performance is achieved through a powerful balance between our unwavering pursuit of results and fostering an environment that prioritizes our team's wellbeing. This balance is made possible by our dedication to core values:

  • Be Human
  • Grow Your Mind
  • Innovate at Speed
  • Inspire & Impact

Our Commitment to Diversity, Equity, and Inclusion

We are dedicated to cultivating a workplace that honors our diverse backgrounds, ensuring every Unminder feels valued, included, and heard, irrespective of age, race, gender identity, religion, marital status, disability, neurodiversity, or sexual orientation.

We take pride in our culture while remaining open to improvement. If there are ways we can enhance accessibility during the hiring process, please inform us during your application.

The Role – Senior Solutions Consultant

As a Senior Solutions Consultant, you will play a pivotal role within the Solutions team, utilizing your extensive knowledge in workplace mental health, human resources, learning and development, and overall wellbeing to drive significant revenue-generating initiatives for Unmind. Your position will be more strategic, managing intricate projects and collaborating closely with senior stakeholders across Commercial, Client Success, and Science Teams to tackle client challenges at a profound and impactful level. Your contributions will ensure our solutions align with clients' business objectives while demonstrating clear ROI and measurable outcomes.

In addition to your advanced consulting duties, you will spearhead the design, execution, and assessment of strategic events aimed at enhancing client engagement and satisfaction. This includes overseeing both the overarching strategic planning and the meticulous delivery of live events, ensuring they integrate seamlessly with our platforms and services. You will also partner with industry experts to create unique, high-impact live sessions grounded in the latest scientific research, focusing on delivering long-term client value.

In this role, you will:

  • Strategize: Lead the formulation and execution of advanced strategies to enhance our consulting and event delivery services, concentrating on ROI, impact measurement, and client retention.
  • Advise: Act as a trusted advisor to our senior clients, offering insights and recommendations that drive significant business results. You will guide the development of sophisticated proposals, demonstration content, business cases, webinars, pilots, and live events.
  • Innovate: Drive the co-creation of impactful proposals and programs, collaborating closely with Account Executives and clients to design solutions tailored to their needs while demonstrating clear ROI and long-term value.
  • Lead: Take charge of strategic projects, including the development, execution, and post-event evaluation of key events. Collaborate with our Science team to ensure all content is evidence-based and aligned with the latest research.
  • Collaborate: Work cross-functionally with senior leaders across Commercial, Science, and Marketing teams to drive alignment and optimize our approach, focusing on maximizing client impact and satisfaction.
  • Measure: Develop and implement frameworks for assessing the impact of our solutions, including ROI analysis, client feedback mechanisms, and continuous improvement initiatives.
  • Consult: Lead high-stakes consulting projects, ensuring strategic alignment, flawless execution, and measurable outcomes that exceed client expectations. Your work will set the standard for consulting excellence within the organization.
Skills and Experience

We believe in continuous learning and growth in every role, but the following experience is essential for this senior position:

  • Advanced Subject Matter Expertise: Master’s or PhD level education in psychology or a relevant field, with extensive applied experience in workplace mental health, HR, learning and development, or organizational psychology.
  • Strategic Event Leadership: Proven experience in leading the strategic development, execution, and evaluation of high-impact events, with a focus on demonstrating ROI and long-term value.
  • Client-Facing Excellence: Exceptional client-facing skills, with a polished and professional demeanor, and a track record of delivering presentations and solutions to senior audiences.
  • Analytical Acumen: Strong analytical skills with experience in ROI measurement, impact analysis, and the development of business cases that demonstrate tangible outcomes for clients.
  • Proposal Development: Expertise in preparing and pitching complex, high-value proposals, including writing, creating, and presenting to senior clients.
  • Corporate Insight: Deep understanding of the corporate environment, particularly in relation to workplace wellbeing, HR, or L&D, and how these intersect with business objectives and performance metrics.
  • Leadership: Proven leadership skills, with the ability to mentor junior consultants and lead cross-functional teams in complex, high-impact projects.
  • Consulting Excellence: Extensive experience in managing and delivering senior-level consulting projects, with a focus on strategic alignment, high-quality execution, and measurable impact.
Benefits

At Unmind, we believe in a holistic approach to employee wellbeing, and we hope that our benefits enhance the lives of Unminders, helping them to be happy, healthy, and fulfilled. You can view the complete list of our benefits on our careers page, but they include:

  • Private Medical Insurance for you and your family
  • Unmind Equity scheme
  • Generous gender-neutral parental leave
  • 25 days annual leave plus your birthday day off and 2 celebration days
  • Revive and Thrive Days: the second Friday of every month is a company day off
  • Flexible working arrangements, including flexible use of Public Holidays and early finishes on Fridays during summer months
  • Hybrid working model from a dog-friendly office
  • £1,000 annual learning budget with 2 days of learning leave
  • Monthly ClassPass Subscription
  • Financial wellbeing support
  • Access to the Unmind platform, including free weekly sessions with a therapist or coach