Food and Beverage Team Member

6 days ago


Crewe, Cheshire East, United Kingdom Crewe Hall Hotel & Spa Full time

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Food and Beverage team at Crewe Hall Hotel & Spa. As a Food and Beverage Team Member, you will be responsible for delivering exceptional guest service and ensuring that our guests have a memorable experience.

Key Responsibilities:

  • Provide exceptional guest service and ensure that our guests have a memorable experience.
  • Work in a variety of Food and Beverage areas across the hotel, including the Brasserie restaurant and terrace bar.
  • Keep up to date with pricing and promotions to provide advice to guests and maximise sales.
  • Support the team in maintaining high standards of service and quality.

Requirements:

  • Passion for delivering exceptional guest service.
  • Strong customer service skills.
  • Good time management and organisational skills.
  • Ability to work under pressure.

What We Offer:

  • Free health club membership.
  • Discounts across The QHotels Collection.
  • Family & Friends discounts in hotels across The QHotels Collection.
  • Support with training & professional qualifications, including course fees.
  • Various learning & development opportunities.
  • Access to an Employee Assistance Program – Hospitality Action.
  • Refer a friend scheme.
  • FREE parking.

About Us:

Crewe Hall Hotel & Spa is a 4-star hotel located just outside Crewe. We offer a range of amenities, including a gym, pool, sauna, steam room, two tennis courts, and a relaxing Elemis spa. We are proud to be a Disability Confident employer and are committed to diversity, inclusion, and equal opportunities for all.



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