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Sales Associate

2 months ago

StratforduponAvon, Warwickshire, United Kingdom REISS Full time

About Us

Reiss is a leading luxury fashion brand known for its high-quality, timeless designs. With a strong presence in over 230 locations internationally, we offer a unique shopping experience that sets us apart from the rest.

Our Culture

We value exceptional customer service, teamwork, and a commitment to excellence in everything we do. Our team members are passionate about delivering a premium experience that exceeds our customers' expectations.

The Role

We are seeking a skilled Sales Associate to join our team in Manchester, Trafford Selfridges. As a Sales Associate, you will be responsible for providing exceptional customer service, supporting our management team, and achieving sales and operational goals.

Key Responsibilities

  • Deliver a premium customer service experience
  • Provide in-depth knowledge of the brand and our products
  • Communicate effectively with customers, team members, and management
  • Maintain visual standards
  • Act as a Reiss Brand Ambassador

Requirements

  • Passion for luxury or premium products
  • Previous experience in a customer-facing environment
  • Ability to see things from the customer's perspective
  • Excellent customer service skills
  • Flexibility and ability to adapt to changing priorities
  • Ability to work in a fast-paced retail environment
  • Excellent communication and interpersonal skills
  • Excellent organisational and decision-making skills
  • Team player
  • Good written and verbal communication skills

What We Offer

  • Seasonal business wear allowance
  • Generous employee discount
  • Rewarding commission structure
  • Wellbeing and financial support through our Employee Assistance Programme
  • Low monthly cost health support through our medical cash plan
  • Fitness discounts
  • Family-friendly policies, including enhanced parental pay
  • 23 days annual leave, increasing to 25 days after 2 years' service
  • Employee referral scheme
  • Career development opportunities