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Housing and Support Services Manager
2 months ago
We are seeking a highly skilled and experienced Senior Accommodation Support Officer to join our team at Seetec Business Technology Centre. As a key member of our Accommodation Support Team, you will play a vital role in providing expert support to our participants with their housing needs through effective interventions.
Our team of Accommodation Support Officers work with a caseload of adult males within the criminal justice system, in either a custodial or community setting. As a senior, you will be responsible for providing advice and guidance to the team where needed, and will be tasked with managing a small number of complex cases.
You will be required to develop high-quality practice among the team through observing and auditing practice, and then providing coaching and mentoring workshops to enable them to develop. Your excellent interpersonal skills will be essential in building and maintaining effective relationships with referral agencies and stakeholders.
We are looking for someone with a strong background in housing and homelessness legislation, or experience working within the criminal justice sector. In return for your dedication, knowledge, and commitment, we offer a competitive salary and a range of benefits, including:
- 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
- 2 Volunteer Days
- Pension - 5% Employee 5% Employer
- Healthcare Cash Plan, incl. 3 x salary life assurance
- Annual salary review
- Refer a friend scheme
- Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Key Responsibilities
- Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
- Provide specialist housing advice and guidance to participants and employees
- Provide workshops to all members of the team to develop their standards of practice
- Build and maintain effective working relationships with all stakeholders
- Manage a small number of complex cases
Skills and Experience
- Experience and knowledge of housing legislation and options
- Highly effective interpersonal and communication skills both verbally and in writing
- Ability to establish and maintain effective working relationships
- Experience or knowledge of the work of the Criminal Justice System
- Good organisation skills and ability to meet deadlines
