Software Support Specialist

3 weeks ago

Chertsey, Surrey, United Kingdom Proactive Appointments Full time
Job Title: IT Application Support Analyst

We are seeking a highly skilled IT Application Support Analyst to join our team at Proactive Appointments. As an integral part of our technical support team, you will be responsible for ensuring the seamless functioning of our software applications.

Key Responsibilities:

  • Provide exceptional customer service and technical support to clients via phone, email, and in-person.
  • Troubleshoot and resolve complex technical issues related to software applications and databases.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Stay up-to-date with the latest technology trends and advancements in the field.

Requirements:

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • ITIL Certification and experience in supporting and administering MS SQL Databases, C#.net applications.
  • Proven experience in application support with a track record of troubleshooting and resolving complex technical issues.
  • Solid understanding of database systems (SQL, MySQL, etc.) and web technologies (HTML, CSS, JavaScript).
  • Knowledge of IT security principles and practices.

What We Offer:

  • A competitive salary of £30,000 to £35,000 (dependent on experience).
  • An excellent benefits package.
  • Opportunities for career growth and professional development.

Why Join Us:

At Proactive Appointments, we pride ourselves on hiring the best talent in the industry. We offer a structured environment where you can further develop your skills and career. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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