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Civil Enforcement Team Leader

2 months ago

Fulham, Greater London, United Kingdom Shared Services Partnership Full time
Position Overview:

Salary Range: Competitive compensation package with additional performance incentives.
Work Schedule: Full-time position with a structured rota system, including weekends and public holidays. Standard operational hours span from early morning to late evening, with most shifts occurring during regular business hours.

Role Summary

In the Shared Services Partnership, we are dedicated to enhancing community services to ensure a safe and well-maintained environment for all residents. Our Parking Enforcement team is committed to delivering exceptional civil enforcement measures to ensure smooth traffic flow and optimal use of parking facilities.

The appointed Supervisor will play a pivotal role in managing a team of Civil Enforcement Officers, ensuring that enforcement actions are conducted effectively, equitably, and consistently across the area. This position requires a proactive approach to leadership, setting a positive example for team members while fostering a culture of compliance and public education regarding parking regulations.

Key responsibilities include:

  • Assisting in the daily operations and management of the enforcement team.
  • Leading by example and demonstrating a commitment to service excellence.
  • Overseeing the issuance of penalty charge notices to address illegal parking effectively.
  • Maintaining accurate records and documentation for internal and external stakeholders.
  • Ensuring high standards of customer service and maximizing operational efficiency.
Qualifications:

To be successful in this role, candidates must possess:

  • A valid UK or EU driving license.
  • Certification as a Civil Enforcement Officer.
Our Values:

We are committed to fostering a workplace that embodies fairness, care, collaboration, and a drive for excellence. Our organization values the contributions of all individuals and promotes an inclusive environment where diversity is respected and celebrated.

Commitment to Inclusivity:

We are dedicated to ensuring equitable access to employment opportunities for all individuals, regardless of background. Our recruitment practices reflect our commitment to diversity and inclusion, and we actively seek to remove barriers to participation in the workforce.

For further details on our commitment to creating an inclusive workplace, please refer to our policies and values.