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Sales Order and Helpdesk Administrator

2 months ago

Milton Keynes Village, United Kingdom Quality Personnel Services Ltd Full time

Job Summary:

We are seeking an experienced Administrator to join our Helpdesk team at Quality Personnel Services Ltd. As a Sales Order and Helpdesk Administrator, you will be responsible for managing sales orders from receipt to despatch, providing excellent customer service, and supporting the Helpdesk team.

Key Responsibilities:

  • Update customers on order progress and provide timely communication
  • Produce Service Contracts and process monthly and quarterly maintenance invoices
  • Facilitate renewals and process customer consumable orders
  • Prepare and process service invoices
  • Support the Helpdesk Team by taking customer and engineer calls and logging them according to SLA agreements

Requirements:

  • Previous experience in an office-based customer-oriented role
  • Basic Word and Excel skills

About Us:

Quality Personnel Services Ltd is a leading employment agency and business, committed to providing exceptional service to our clients and candidates.