Duty Manager

9 hours ago


Monmouth, Monmouthshire, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Monmouth Premier Inn. As a key member of our leadership team, you'll be responsible for ensuring a seamless and exceptional guest experience. With a focus on delivering outstanding customer service, you'll work closely with our housekeeping and leadership teams to maintain the highest standards of quality and safety.

Key Responsibilities:

  • Manage and coordinate hotel operations to ensure seamless guest experiences
  • Lead and motivate a high-performing team to deliver exceptional customer service
  • Collaborate with housekeeping and leadership teams to maintain high standards of quality and safety
  • Develop and implement strategies to drive customer satisfaction and loyalty
  • Monitor and analyze key performance indicators to inform business decisions

What We Offer:

  • A competitive hourly rate
  • A guaranteed 24-hour work schedule over 3 days a week
  • A comprehensive training and development program
  • A Whitbread Benefits card offering discounts on Premier Inn rooms and Whitbread Restaurants
  • A company pension and save-as-you-earn scheme
  • Access to a range of employee discounts and benefits

About Us:

Whitbread is a leading hospitality business with a commitment to delivering exceptional customer experiences. We're passionate about creating a workplace that values diversity, inclusivity, and employee well-being. If you're a motivated and customer-focused individual with a passion for hospitality, we'd love to hear from you.


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