Duty Manager
9 hours ago
We're seeking a skilled Duty Manager to lead our team at Monmouth Premier Inn. As a key member of our leadership team, you'll be responsible for ensuring a seamless and exceptional guest experience. With a focus on delivering outstanding customer service, you'll work closely with our housekeeping and leadership teams to maintain the highest standards of quality and safety.
Key Responsibilities:
- Manage and coordinate hotel operations to ensure seamless guest experiences
- Lead and motivate a high-performing team to deliver exceptional customer service
- Collaborate with housekeeping and leadership teams to maintain high standards of quality and safety
- Develop and implement strategies to drive customer satisfaction and loyalty
- Monitor and analyze key performance indicators to inform business decisions
What We Offer:
- A competitive hourly rate
- A guaranteed 24-hour work schedule over 3 days a week
- A comprehensive training and development program
- A Whitbread Benefits card offering discounts on Premier Inn rooms and Whitbread Restaurants
- A company pension and save-as-you-earn scheme
- Access to a range of employee discounts and benefits
About Us:
Whitbread is a leading hospitality business with a commitment to delivering exceptional customer experiences. We're passionate about creating a workplace that values diversity, inclusivity, and employee well-being. If you're a motivated and customer-focused individual with a passion for hospitality, we'd love to hear from you.
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