Marine Operations Manager
4 weeks ago
Job Title: Marine Superintendent Out of Port
Job Summary:
We are seeking a highly experienced and skilled Marine Superintendent to join our team at Serco. The successful candidate will be responsible for ensuring that our Out of Port vessels and operations meet the highest standards of safety, efficiency, and compliance with regulatory requirements.
Main Responsibilities:- Strategy and Plans:
- Develop and implement strategies to ensure compliance with regulatory requirements and customer expectations.
- Conduct regular reviews of operational procedures to ensure compliance and identify areas for improvement.
- Generate and manage audit plans and major incident management exercises.
- Identify improvement opportunities within our Safety Management System (SMS) and implement effective actions.
- Drive professionalism, marine assurance improvements, and best practice across the Out of Port operation.
- Plan, deliver, and instruct personnel on personal professional development and Certificate of Competence training.
- Conduct trials planning and execution to ensure safe operational procedures for existing vessels or modifications.
- Take ownership of the Out of Port Vessel Operations Register and review programme.
- Develop and exercise Major Incident Management Plans.
- Act as Company Security Officer and formulate security advice, policies, and procedures.
- Support the Operational teams in translating the Head of Port Operations' Priorities and Objectives into meaningful aims and targets.
- Growth and Financials:
- Support the Head of Port Operations and Operational teams in seeking growth and new business opportunities.
- Ensure effective financial controls, behaviours, and management are in place to maximize efficiency and meet corporate and legal requirements.
- Assess Training Request Forms and communicate the impact on resilience, career progression, and financial position.
- Provide subject matter expertise to Directors and Managers in support of organic growth and marine-related bids.
- Customers and Markets:
- Develop and maintain a network of internal and external relationships to meet current and future regulatory and legislative requirements and operational needs.
- Be the prime point of contact with the Customer and Harbour Authorities in all matters pertaining to marine safety assurance and regulatory requirements.
- Provide a lead and example in customer service excellence and continuous improvement culture.
- Exemplify Serco's values in innovative solutions that promote best practice and ensure the business remains at the forefront of the industry.
- Organisation and People:
- Provide leadership, management, and oversight of afloat personnel to ensure compliance, instil professionalism, and foster understanding of and motivation to achieve objectives.
- Direct line management of master's SD Norther River, SD Victoria, and Marine Operations Superintendent.
- Ensure all employees understand their roles and responsibilities, both as an individual and as a team member.
- Develop the understanding of, commitment to, competence in, and motivation towards compliance by employees with the Company's policies with regard to Quality Assurance and the SMS.
- In conjunction with the Technical Manager/Superintendent, ensure that all assigned vessels are maintained in a safe and seaworthy condition in accordance with Company procedures and Statutory requirements.
- Ensure professional development opportunities commensurate with business needs are identified and delivered with progress monitored and employees guided and mentored as appropriate to individual needs.
- Work to a best practice operation framework using processes, procedures, and systems that are aligned to those in place across the business, division, and group as appropriate.
- Actively ensure that all personnel activities comply with health, safety, and other legal and/or regulatory requirements applicable to the contract.
- Engage regularly with afloat personnel and provide a lead in professional forums.
- Liaise with colleagues across Maritime Services to formulate policies and operational practices/procedures that may have applicability throughout the organisation.
- Develop and foster mutually supportive and cohesive engagement with other Maritime Services Marine Superintendents.
- Work with the HSEQ Superintendent to ensure a positive safety culture and commitment to safety performance improvement.
- Seagoing experience as a Chief Officer (minimum) in the previous 3 years.
- Hold a Chief Officer (Unlimited) Certificate of Competency (as a minimum).
- Experience as a Lead ISM Auditor.
- Comprehensive, up to date knowledge of UK Statutory Regulations/Classification Regulations and their application.
- Ship Security Officer experience.
- Company Security Officer experience.
- Explosive Responsible Officer Course.
- Incident investigation.
- Kelvin Topset Root Cause Analysis.
- People management in a unionised environment.
- Operational experience of both MoD and commercial environments.
- Vessel chartering – legal requirements.
- Competitive salary and benefits.
- Days annual leave plus bank holidays.
- Private medical cover.
- Annual leave purchase scheme.
- Up to 6% contributory pension scheme.
- Serco discounts.
- A range of benefits to support the health and wellbeing of you and your family.
- A wealth of career development training to suit your future aspirations.
- A safe and supportive culture.
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