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Passenger Assistant
2 months ago
We are seeking a highly skilled Passenger Assistant to join our team at Brackenberry Ltd. As a Passenger Assistant, you will play a crucial role in supporting our clients in Nottingham by providing exceptional finance and clerical services.
Key Responsibilities:- Work closely with our clients to ensure compliance with financial regulations and statutory guidance.
- Process and examine purchase orders and invoices to ensure accuracy and adherence to procedures.
- Provide excellent customer service to suppliers, service users, and staff, resolving queries and concerns in a timely and professional manner.
- Process payments and recover overpayments from carers using our bespoke IT software.
- Conduct financial assessments on carers who meet eligibility criteria for specific allowances.
- Good literacy and numeracy skills to NVQ2 or equivalent.
- Basic knowledge of Financial Regulations and Accountancy processes, including VAT.
- Basic knowledge of Data Protection Act.
- Experience of working in a busy setting to strict timescales.
- Experience of working in a financial environment using systems such as accounts payable.
- Experience of data input and data management, ensuring accuracy and confidentiality.
- Significant experience and competence using IT and common business support packages, including word processing and spreadsheets.
- Experience of providing information to the public or customers using good communication skills.
- Experience of using defined business processes and giving guidance to colleagues.
- You should be available to work immediately or at short notice.
- You should have the right to work in the UK.
Brackenberry Ltd is an equal opportunities employer and is committed to equality in the workplace. We are acting as an Employment Business in relation to this vacancy. Please note that all our roles are temporary, although assignments can be extended by clients on a longer-term basis and can sometimes become permanent.