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Cocktail Connoisseur and Operations Manager

2 months ago


Whitechapel, United Kingdom Nightcap PLC Full time

About the Role:

We are seeking a highly skilled and experienced Assistant Manager to join our team at Nightcap PLC. As an Assistant Manager, you will play a crucial role in supporting the Management Team in overseeing the day-to-day operations and ensuring an exceptional experience for our guests.

Key Responsibilities:

  • Support the Management Team in maintaining a high level of customer service and ensuring the smooth operation of the bar.
  • Manage the bar staff, including training, development, and performance management.
  • Contribute to the bar's overall success by identifying areas for improvement and implementing changes to drive growth and profitability.
  • Develop and maintain strong relationships with employees, ensuring a positive and inclusive work environment.
  • Assist with opening and closing procedures, including stock management, rotas, and licensing.

Requirements:

  • Experience in a similar role, preferably in the late-night bar industry.
  • Strong leadership and management skills, with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees and customers.
  • Ability to work in a fast-paced environment, with a high level of adaptability and resilience.
  • Knowledge of stock management, rotas, and licensing, with the ability to apply this knowledge in a practical setting.

What We Offer:

  • A competitive salary and bonus scheme.
  • Opportunities for career progression and professional development.
  • A dynamic and supportive work environment, with a focus on employee well-being and satisfaction.
  • Access to our Employee Assistance Program (EAP), providing consultation sessions on mental health, well-being, and finance.