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Workshop Technical Lead
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Workshop Technical Lead
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Workshop Operations Manager
2 months ago
We are seeking a highly skilled and experienced Workshop Operations Manager to join our team at Sytner Group. As a key member of our service team, you will be responsible for ensuring the highest standards of quality and efficiency in our workshop operations.
Key Responsibilities- Service Delivery: Ensure that all service and repair work is carried out to the highest standards of quality, meeting customer expectations and exceeding their needs.
- Workshop Efficiency: Optimize workshop operations to ensure efficient use of materials, equipment, and labor resources, minimizing waste and maximizing productivity.
- Team Leadership: Lead and motivate a team of technicians and service advisors, providing coaching and support to develop individual competencies and improve overall team performance.
- Training and Development: Develop and implement training plans for technical personnel, ensuring they have the necessary skills and knowledge to deliver exceptional service and repair work.
- Health and Safety: Ensure that all Health and Safety procedures are observed and maintained at all times, creating a safe and healthy work environment for all employees.
- Process Improvement: Identify areas for improvement in workshop operations and implement changes to streamline processes, increase productivity, and enhance the customer experience.
- Industry-Leading Benefits: We offer a comprehensive benefits package, including enhanced holiday entitlement, industry-leading maternity and paternity pay, and a range of other perks and discounts.
- Career Development: We are committed to helping our employees develop their careers and achieve their full potential, with opportunities for training, development, and promotion.
- Recognition and Rewards: We recognize and reward our employees for their hard work and contributions, with regular recognition and rewards for outstanding performance.
Sytner Group is a leading automotive retailer, representing over 23 of the world's most prestigious vehicle brands across our 140 UK dealerships. We pride ourselves on developing talent and building careers, and our colleagues recently scored us an outstanding 89% on our colleague engagement survey.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, and/or belief. We believe in the importance of diversity and inclusion and are proud to be an equal opportunities employer.
