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E-commerce Account Manager for TCG

3 months ago

London, Greater London, United Kingdom The Pokémon Company International Full time

About The Pokémon Company International

The Pokémon Company International oversees the Pokémon brand outside of Asia, focusing on brand management, licensing, marketing, and the Pokémon Trading Card Game. Established in 1996, Pokémon has become one of the leading children's entertainment franchises globally.

Role Overview

  • Position: TCG E-commerce Key Account Manager - Spain
  • Objective: This position aims to enhance the growth of Pokémon Trading Card Game products through Spanish E-commerce platforms, particularly Amazon. You will implement the proposed e-commerce strategy, ensuring alignment with regional sales goals. Reporting will be to the Senior Manager of Regional TCG Sales, with additional reporting to the Senior Manager of TCG E-commerce Sales.
  • Classification: Exempt (US Only)
  • Management Role: No

Key Responsibilities

  • Develop an annual Business Plan for your account that aligns with sales objectives in Spain.
  • Maintain close communication with Amazon Spain to share the latest information regarding Pokémon TCG products, campaigns, and promotions.
  • Identify strategies to enhance the online visibility of Pokémon TCG by utilizing sales data, market insights, and best practices aligned with Amazon's tools and promotional calendar.
  • Participate in annual discussions regarding the renewal of trade terms in collaboration with the Senior E-commerce Sales Manager.
  • Continuously evaluate key metrics on Amazon (Sell-through, Traffic, Conversion rate, etc.) for TCG products and implement strategies for improvement.
  • Provide internal recommendations for stock production on new releases and potential reprints.
  • Monitor inventory levels and suggest initiatives to resolve any issues, ensuring maximum product availability.
  • Collaborate with our media agency to execute Amazon Search Campaigns and develop comprehensive advertising strategies.
  • Work closely with the TCG Logistics team to troubleshoot fulfillment challenges.
  • Coordinate with TCG Merchandising Managers to ensure content aligns with sales objectives.
  • Engage with the Finance team to manage monthly Amazon allowances invoices.
  • Partner with Marketing teams to maximize visibility opportunities.
  • Occasionally present to internal teams and other retailers regarding e-commerce initiatives and best practices.
  • Align with the Senior Sales Manager, Regional TCG Sales - Spain to ensure overarching regional goals are met.
  • Support and expand other e-commerce platforms within the region as opportunities arise.
  • Conduct ongoing market analysis, including sales performance, competitor activities, and digital exposure to assess brand and market performance.

Qualifications

  • Five to seven years of relevant professional experience.
  • Bachelor's degree in a related field or equivalent applicable experience.
  • Familiarity with Amazon's Vendor Central and key performance metrics.
  • Strong analytical skills with the ability to interpret complex data.
  • Proficiency in Microsoft Office.
  • Excellent presentation, communication, and reporting abilities.
  • Fluency in both Spanish and English, written and spoken.
  • Self-motivated and proactive.
  • Proficiency in an additional European language is advantageous.

Compensation: The starting salary for this role typically ranges from £58,000 to £68,000, with a full range of £58,000 to £86,000, depending on the candidate's qualifications and experience.

Success Factors

  • Passion for Pokémon: Understand and appreciate the Pokémon brand and its impact on culture and communities.
  • Innovative Thinking: Approach challenges with creativity and curiosity, viewing failures as learning opportunities.
  • Integrity and Respect: Lead with empathy and take responsibility for decisions and actions.
  • Commitment to Quality: Strive for high standards and seek continuous improvement.
  • Relationship Building: Foster collaborative relationships and work towards shared goals.
  • Customer Focus: Understand and prioritize the needs of customers and stakeholders.

Work Environment

  • Employee-first culture.
  • Company events celebrating the Pokémon spirit.
  • Competitive compensation programs.
  • Comprehensive healthcare coverage.
  • Generous family leave policies.
  • Employer-paid life and income protection insurance.
  • Pension contributions for eligible employees.
  • Fitness reimbursement and commuter benefits.
  • Access to professional development resources.
  • Hybrid work arrangements.

The information provided is intended to outline the general nature and level of work performed by individuals in this role. It is not an exhaustive list of all responsibilities and skills required. Employees may be required to perform duties outside of their normal responsibilities as needed.