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Client Relationship Manager

2 months ago

London, Greater London, United Kingdom Ernest Gordon Recruitment Limited Full time

Job Title: Client Relationship Manager

Job Type: Full-time

Industry: Manufacturing

Company: Ernest Gordon Recruitment Limited

Location: UK Wide Travel

Job Description:

We are seeking an experienced Client Relationship Manager to join our team. As a key account manager, you will be responsible for building and maintaining strong relationships with our clients across the UK. You will be the primary point of contact for our clients, ensuring their needs are met and providing exceptional customer service.

Key Responsibilities:

  • Travel UK wide to meet with clients and build relationships
  • Manage client accounts to ensure satisfaction and retention
  • Respond to client queries and complaints in a timely and professional manner
  • Provide training to clients on our products and services
  • Work closely with internal teams to ensure seamless delivery of services

Requirements:

  • Proven experience in client-facing roles, preferably in a manufacturing industry
  • Excellent communication and interpersonal skills
  • Ability to work autonomously and as part of a team
  • Full driving license and ability to travel UK wide
  • Strong problem-solving and analytical skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunity to work with a leading manufacturing company
  • Hybrid working arrangement, with option to work from home
  • Company vehicle provided for business use
  • Training and development opportunities