Electrical Field Service Specialist
1 week ago
Job Summary:
Career Opportunities at CSG Talent
Job Title: Field Service Engineer - Territory Manager
Location: Home-based with travel throughout the region
Job Type: Full-time
About the Role:
We are seeking a highly skilled and experienced Field Service Engineer to join our team as a Territory Manager. As a key member of our field service team, you will be responsible for providing exceptional customer service and technical support to our clients in the North/North West region.
Key Responsibilities:
- Travel to customer sites throughout the region to ensure the highest levels of customer service are maintained at all times.
- Installation and commissioning of new systems, including electro-mechanical equipment.
- Deliver end-user training and provide technical support to customers.
- Provide sales support and contribute to the growth of our business.
Requirements:
- Previous experience in field service, preferably in an electro-mechanical field.
- Clean driving license and ability to travel 5 days per week, Monday to Friday.
- Flexibility and ability to respond well to change and pressure, with a methodical approach to problem-solving and troubleshooting.
- Excellent customer service skills, with a personable approach and ability to communicate at all levels to develop long-standing customer relationships.
- Good knowledge of Microsoft operating platforms (Word, Excel, and Outlook).
- Ability to work as part of a team and independently to resolve customer issues.
- Minimum 1-3 years' experience servicing analytical equipment, with some knowledge of the water industry an advantage.
- Able to deliver a high level of customer care and willing to travel extensively.
- Good English skills, both verbal and written.
What We Offer:
- Competitive salary, plus annual incentive bonus.
- Company vehicle.
- Full benefits package, including 25 days plus public holidays, private healthcare, and pension.
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