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Customer Service Coordinator
2 months ago
We are seeking a highly organized and customer-focused individual to join our team as a Customer Service Administrator at Oxalis Logistics UK Limited.
Key Responsibilities:
- Provide exceptional customer service to internal and external customers via phone, email, and in-person.
- Respond to customer inquiries and resolve issues in a timely and professional manner.
- Collaborate with cross-functional teams to ensure seamless service delivery.
- Maintain accurate records and reports to track customer interactions and service performance.
What We Offer:
- A competitive total reward package of up to £26,070.
- A location base in Huddersfield with opportunities for growth and development.
- A range of benefits, including basic salary, shift allowance, attendance bonus, and company pension scheme.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving and analytical skills.
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