Risk Management Coordinator

1 week ago

Leeds, Leeds, United Kingdom Hireful Full time
About the Role

The Compliance Administrator plays a crucial role in assisting the Third-Party Oversight Manager in managing the oversight process of Appointed Representatives (ARs), Introducer Appointed Representatives (IARs), and other third-party distribution relationships.

Key Responsibilities
  1. Administrative Support
  • Maintain accurate and up-to-date records, documentation, and databases for all third-party entities.
  • Coordinate and schedule site visits, meetings, and training sessions.
Oversight and Monitoring Support
  • Assist in the collection and analysis of data related to complaints, online reviews, customer feedback, QA and customer outcome metrics.
  • Monitor and track training completion data for AR colleagues.
  • Coordinate and schedule Approved Person check-in calls and regulatory update sessions.
  • Assist in the dissemination of regulatory updates, policies, and procedures to third-party entities.
Project and Task Management
  • Support the Third-Party Oversight Manager in managing projects and initiatives related to third-party oversight.
  • Maintain project timelines, task lists, and follow-up on outstanding items.
  • Assist in the coordination and implementation of new processes or systems related to third-party oversight.
  • Well-developed report writing, verbal and written communication and presentation skills.
  • Familiarity and competency using MS Office (Word, Excel, Outlook).
  • Experience of Account Executive led business as well as volume telesales environments would be an advantage, as would working with marketing material.
What We Offer
  • Competitive holiday allowance with the annual option to buy additional days.
  • Company pension scheme.
  • Very generous maternity and paternity leave packages.
  • A flexible benefits package which allows you to add additional benefits to your overall package.
  • Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more.
  • Referral schemes.
  • Discounted rates on PIB products.
  • We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more.
  • We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose.
  • PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development.
  • Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity.

We are proud of our success and growth and have been recognised for many industry awards across our business. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

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