Duty Manager

6 days ago


Kingston upon Thames, Greater London, United Kingdom whitbread Full time

We're seeking a skilled Duty Manager to lead our team at Premier Inn in London. As a key member of our leadership team, you'll be responsible for ensuring a seamless and exceptional guest experience. Your excellent organisational skills, attention to detail, and ability to work effectively with our housekeeping team will be essential in delivering our high standards.

Key Responsibilities:

  • Manage the hotel's front desk and ensure a warm welcome for all guests
  • Oversee the smooth operation of the hotel, including room assignments, key management, and guest services
  • Work closely with our housekeeping team to maintain the highest standards of cleanliness and quality
  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly
  • Collaborate with our leadership team to achieve business objectives and drive sales growth

What We Offer:

  • A competitive hourly rate
  • A guaranteed 32 or 40 hour working week, with flexible scheduling to suit your needs
  • A comprehensive training program to support your career development
  • A Whitbread Benefits card, offering discounts on Premier Inn rooms, meals, and other perks
  • A company pension and save as you earn scheme
  • Access to our employee discounts program, offering savings on shopping, travel, and more

About Us:

Whitbread is a leading hospitality business, committed to delivering exceptional guest experiences and creating opportunities for our team members to grow and develop their careers. We're proud to be an inclusive organisation, welcoming applications from diverse backgrounds and perspectives.


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