Case Handler
3 weeks ago
We are seeking a highly organized and detail-oriented individual to join our team at EQHazellCarr as a Case Handler. This exciting opportunity is based in Bristol and involves working with a major bank in their motor finance division.
Key Responsibilities:
- Process customer data access requests in a timely manner
- Verify customer identities and research relevant systems for data collection
- Redact unnecessary information and format data for easy reading
- Write final letters to customers explaining provided information and redacted data
- Adhere to company processes and procedures relating to Data Protection and Financial Services Authority guidelines
Requirements:
- Financial related degree advantageous
- High levels of accuracy and attention to detail, with ability to meet deadlines
- Excellent numeracy and Excel skills
- Ability to work independently and as part of a team
- Excellent communication skills, including fluent English written and verbal
- Professional, well-presented, and motivated with a strong work ethic
- Flexible and dedicated
What We Offer:
- Competitive rate of £135 per day via umbrella
- 37.5 hour week, Monday to Friday 9am to 5pm, with 2-3 days in the office per week
- Full-time onsite training for the first 2-3 weeks, followed by hybrid model
Pre-Engagement Screening:
- DBS Check
- Credit Check
- References from previous employers
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