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Front of House Team Member

2 months ago

Bristol, Bristol, United Kingdom Whitbread Full time
Front of House Team Member Opportunity

We are seeking a friendly and enthusiastic Front of House Team Member to join our team at Sidcot Arms Brewers Fayre in Winscombe. As a Front of House Team Member, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and creating a warm and welcoming atmosphere.

About the Role

This is an exciting opportunity to join a leading hospitality business, Whitbread, and be part of a dynamic team that is passionate about delivering outstanding customer service. As a Front of House Team Member, you will be responsible for:

  • Welcoming guests and providing a warm and friendly service
  • Managing table bookings and reservations
  • Handling customer complaints and feedback
  • Working collaboratively with the kitchen team to ensure seamless service
  • Maintaining a clean and safe environment
What We Offer

We offer a range of benefits to our employees, including:

  • Competitive hourly rate
  • Opportunities for career progression and development
  • Training and support to help you succeed in your role
  • Whitbread Benefits card, offering discounts on food, accommodation, and other perks
  • Pension and saving schemes
  • Discounts on shopping, travel, and other expenses
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work in a fast-paced environment
  • Basic math skills and attention to detail

We are looking for someone who is enthusiastic, motivated, and passionate about delivering outstanding customer service. If you are a team player with a positive attitude and a willingness to learn, we would love to hear from you.