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Service Excellence Advisor

2 months ago

Cheltenham, Gloucestershire, United Kingdom Endsleigh Insurance Full time

Join Our Team as a Customer Service Advisor

Location: Cheltenham

Salary: £20,000 - £21,500

Position Overview:

  • Manage customer inquiries while delivering outstanding service
  • Guide clients in discovering appropriate solutions to their needs
  • Achieve call performance targets and contribute to continuous improvement
  • Comply with industry standards and regulations

Candidate Profile:

  • Exceptional communication and interpersonal skills
  • Proficient in recognizing opportunities and proposing effective solutions
  • Meticulous attention to detail and a strong commitment to customer satisfaction

What We Offer:

Become part of a vibrant team environment and receive a competitive compensation package.

  • Pension plan with employer contributions
  • Generous vacation entitlement along with additional benefits
  • Health cash plan and various perks