Integration Solutions Expert

2 months ago

Richmond, Greater London, United Kingdom Sabre Full time

About Sabre

Sabre is a leading technology company that powers the global travel industry. By leveraging next-generation technology, we create innovative solutions that address the biggest opportunities and solve the most complex challenges in travel.

Our Mission

We shape the future by offering cutting-edge advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Our Vision

We connect people with moments that matter.

Job Summary

A System Integration Specialist is responsible for the technical and/or operational workstream in a conversion project. We refer to a conversion project when a travel agency (TMC, Leisure agency or OTA) moves all or a part of their Air/Car/Hotel/Rail business from a competitor GDS to Sabre.

Key Responsibilities

  • Supports conversion projects in Europe and Africa.
  • Supports scoping studies and scope revalidations.
  • Ensures successful integration and configuration of all required interfaces (e.g. Mid/Back Office, B2B, B2C, Corporate Booking Engines etc.).
  • Works closely with technology partners to ensure successful implementation and integration of their respective products.
  • Adopts all standards and processes specified in the playbooks for delivery from configuration to installation and testing and integration of all required products.
  • Plans and conducts customer training (virtual or onsite).
  • Executes Floorwalking: Provides support to agents during first days after go-live either virtually or onsite until client is running as BAU.
  • Maintains a very close working relationship with customer's Operations & IT counterparts.
  • Seeks and obtains information about Customers' technology project portfolio and priorities including but not limited to regular engagements on workflow optimization, automation needs, revenue diversification, etc.
  • Persuades the customer to prioritize and implement projects to adopt Sabre's products first and demonstrates Sabre products/solutions as required to secure new sales/product adoption.
  • Defines metrics to measure Sabre's product performance and influences teams within Sabre to ensure that Sabre product performs above parity.
  • Manages customer perception by focusing the customer on the benefits of using and adopting Sabre technology.
  • Manages customer's Sabre product system integration and beta test activity and identify critical path items and key risks to stakeholders.
  • Facilitate customer's escalation path to promote visibility and subsequent resolution of customer's challenges.

Requirements

  • Proven experience in travel industry, including E2E workflow & common operational knowledge.
  • Fluency in Spanish is a must for this role.
  • Strong understanding of at least one GDS.
  • Technical experience in customer facing situations primarily focused on consulting positioning and implementing technical proposals and solutions within the travel industry.
  • In-depth experience of working with Corporate and Leisure travel agencies across the EMEA region.
  • Knowledge of development tools, including APIs and Web Services is a must.
  • Proactive approach to technical problem solving and customer engagements.
  • Ability to analyze, identify and resolve complex problems in daily operations.
  • An innovative thinker with the ability to approach situations from a different yet logical perspective.
  • Highly developed communication and presentation skills.
  • Understands the complexity of a fast-paced technology business and works well in a matrix organization.

Additional Information

  • Languages: English and Spanish fluent both written and verbal (additional languages are a Plus).
  • Travel required: 25% of the time.

  • Product Technology Solutions Expert

    2 days ago

    Richmond, Greater London, United Kingdom Sabre Full time

    Role OverviewWe are looking for a Product Technology Solutions Expert to join our Product Solution Delivery Team. This is a high-impact opportunity that consults our agency customers on product upgrades, implementation, and technology integrations, developing and driving the strategic direction for one of the leading global travel technology companies.Key...

  • Technical Integration Consultant

    2 months ago

    Richmond, Greater London, United Kingdom Sabre Full time

    About SabreSabre is a leading technology company that powers the global travel industry. By leveraging next-generation technology, we create innovative solutions that drive business growth and solve complex challenges in travel.Our MissionWe shape the future of travel by offering cutting-edge advancements that pave the way for a more connected and seamless...

  • Technical Integration Consultant

    2 months ago

    Richmond, Greater London, United Kingdom Sabre Full time

    About SabreSabre is a leading technology company that powers the global travel industry. By leveraging next-generation technology, we create innovative solutions that drive business growth and solve complex challenges in travel.Our MissionWe shape the future of travel by offering cutting-edge advancements that pave the way for a more connected and seamless...

  • Senior System Integration Specialist

    2 months ago

    Richmond, Greater London, United Kingdom Sabre Full time

    About SabreSabre is a leading technology company that powers the global travel industry. By leveraging next-generation technology, we create innovative solutions that drive business growth and solve complex challenges in travel.Our MissionWe shape the future of travel by offering cutting-edge advancements that pave the way for a more connected and seamless...

  • Senior System Integration Specialist

    2 months ago

    Richmond, Greater London, United Kingdom Sabre Full time

    About SabreSabre is a leading technology company that powers the global travel industry. By leveraging next-generation technology, we create innovative solutions that drive business growth and solve complex challenges in travel.Our MissionWe shape the future of travel by offering cutting-edge advancements that pave the way for a more connected and seamless...

  • Global Support Service Analyst

    2 months ago

    Richmond, Greater London, United Kingdom Reed Exhibitions Full time

    About Our TeamAt Reed Exhibitions, we're passionate about creating innovative experiences that bring people together. As a global leader in the business-to-business events industry, we're dedicated to helping our customers build their businesses and grow their careers.About the RoleThis position is a key member of our Global Technology Operations Team,...

  • Senior Software Engineer for Cloud-Based Solutions

    2 days ago

    Richmond, Greater London, United Kingdom Achieving for Children Full time

    Cloud Computing ExpertiseAs a key member of our team, you will be responsible for designing, developing, and maintaining scalable cloud-based systems. Your primary focus will be on cloud infrastructure and services, utilizing your expertise to ensure seamless integration and high-performance solutions. Key Responsibilities:Design and develop cloud-based...

  • Microsoft Security Consultant

    2 months ago

    Richmond, Greater London, United Kingdom Clayton Associates Group Full time

    Job Title: Microsoft Security ConsultantAbout Us: Clayton Associates Group is a leading Microsoft Partner that has seen unprecedented growth in the past 3 years, doubling in size and showing no signs of slowing down.Our Expertise: We are a Microsoft Azure Expert MSP with 7 x Solutions Partner Designations, hiring and retaining some of the industry's most...

  • Microsoft Security Consultant

    2 months ago

    Richmond, Greater London, United Kingdom Clayton Associates Group Full time

    Job Title: Microsoft Security ConsultantAbout Us: Clayton Associates Group is a leading Microsoft Partner that has seen unprecedented growth in the past 3 years, doubling in size and showing no signs of slowing down.Our Expertise: We are a Microsoft Azure Expert MSP with 7 x Solutions Partner Designations, hiring and retaining some of the industry's most...

  • Cloud Solutions Architect

    2 months ago

    Richmond, Greater London, United Kingdom Allocate Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Engineer to join our team at Allocate, a leading technology company in the healthcare industry. As a Senior Cloud Engineer, you will play a critical role in designing, building, and maintaining our cloud infrastructure, ensuring the highest levels of security, scalability, and reliability.Key...

  • Cloud Solutions Architect

    2 months ago

    Richmond, Greater London, United Kingdom Allocate Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Engineer to join our team at Allocate, a leading technology company in the healthcare industry. As a Senior Cloud Engineer, you will play a critical role in designing, building, and maintaining our cloud infrastructure, ensuring the highest levels of security, scalability, and reliability.Key...

  • Knowledge and Information Manager

    1 month ago

    Richmond, Greater London, United Kingdom Involved Solutions Full time

    Job Title: Knowledge and Information ManagerInvolved Solutions is seeking a highly skilled Knowledge and Information Manager to provide expert support to two critical technology projects. The successful candidate will have a deep understanding of information architecture, information rights, and data governance.Key Responsibilities:Provide advice and support...

  • Knowledge and Information Manager

    1 month ago

    Richmond, Greater London, United Kingdom Involved Solutions Full time

    Job Title: Knowledge and Information ManagerInvolved Solutions is seeking a highly skilled Knowledge and Information Manager to provide expert support to two critical technology projects. The successful candidate will have a deep understanding of information architecture, information rights, and data governance.Key Responsibilities:Provide advice and support...

  • Solution Architect

    2 days ago

    Richmond, Greater London, United Kingdom Reed Exhibitions Limited Company Full time

    About the Role:This position provides strategic architectural guidance for the RX Digital Team, enabling high-level decision-making for software development. With a strong technical background and expertise in designing scalable software architectures, this individual will create a unified vision for software characteristics and functions, driving the...

  • Risk Management Specialist

    3 weeks ago

    Richmond, Greater London, United Kingdom Source4 Personnel Solutions Full time

    Job Title: Non Flow Risk ManagerWe are seeking a highly skilled and experienced Credit Risk Analyst to join our team at Source4 Personnel Solutions. As a key member of our credit team, you will play a crucial role in ensuring the integrity of our credit processes, working in line with domestic and central risk policies.Key Responsibilities:Expert evaluation...

  • Risk Management Specialist

    3 weeks ago

    Richmond, Greater London, United Kingdom Source4 Personnel Solutions Full time

    Job Title: Non Flow Risk ManagerWe are seeking a highly skilled and experienced Credit Risk Analyst to join our team at Source4 Personnel Solutions. As a key member of our credit team, you will play a crucial role in ensuring the integrity of our credit processes, working in line with domestic and central risk policies.Key Responsibilities:Expert evaluation...

  • Senior Cloud Engineer

    1 month ago

    Richmond, Greater London, United Kingdom Allocate Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Engineer to join our team at Allocate. As a Senior Cloud Engineer, you will be responsible for designing, building, and maintaining our cloud infrastructure on Azure and AWS platforms.Key ResponsibilitiesDesign and implement cloud infrastructure solutions on Azure and AWS platformsDevelop and...

  • Senior Cloud Engineer

    1 month ago

    Richmond, Greater London, United Kingdom Allocate Full time

    About the RoleWe are seeking a highly skilled Senior Cloud Engineer to join our team at Allocate. As a Senior Cloud Engineer, you will be responsible for designing, building, and maintaining our cloud infrastructure on Azure and AWS platforms.Key ResponsibilitiesDesign and implement cloud infrastructure solutions on Azure and AWS platformsDevelop and...

  • Cloud Solutions Architect

    6 hours ago

    Richmond, Greater London, United Kingdom Reed Exhibitions Limited Company Full time

    About the RoleThis position provides effective architectural and technical design guidance for the RX Digital Team, enabling intuitive high-level decisions for software development. With a strong technical background, excellent IT skills, and experience in designing and developing unified visions for software characteristics and functions, the successful...

  • Risk Management Specialist

    4 weeks ago

    Richmond, Greater London, United Kingdom Source4 Personnel Solutions Full time

    Job Title: Non Flow Risk ManagerWe are seeking a highly skilled and experienced Credit Risk Analyst to join our team at Source4 Personnel Solutions. As a key member of our credit team, you will play a crucial role in ensuring the integrity of our credit processes, working in line with domestic and central risk policies.Key Responsibilities:Expert evaluation...