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Customer Account Manager

2 months ago

Taunton, Somerset, United Kingdom Change Recruitment Services Ltd Full time

**Job Summary**

We are seeking an experienced Customer Account Manager to join our team at Change Recruitment Services Ltd. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities:

  • Account Management: Develop and execute strategies to maximize sales revenue from existing customer accounts.
  • Business Development: Identify and pursue new business opportunities within existing customer base and potential new customers.
  • Relationship Building: Foster strong relationships with key decision-makers at client companies to ensure customer satisfaction and loyalty.
  • Communication: Effectively communicate with internal stakeholders to ensure seamless project execution and customer service delivery.
  • Analysis and Reporting: Monitor and analyze sales data to identify trends, opportunities, and risks, and provide regular updates to management.
  • Cost Management: Manage and facilitate the cost process for existing products and new projects, ensuring alignment with business objectives.
  • Quotations and Pricing: Create formal quotations for new product ranges and negotiate pricing agreements with customers to secure revenue growth.
  • Inventory Management: Monitor and minimize excess stock levels, ensuring efficient inventory management and cost savings.
  • Stock Disposal: Manage excess stock write-offs and sweep-ups with customers promptly following discontinuation or product changes.

What We Offer:

A competitive salary, including an excellent benefits package that includes 27 days holiday plus banks, Pension, Private Health, and onsite parking.