Freight Operations Coordinator

2 months ago


Birmingham, Birmingham, United Kingdom Heathrow Personnel Full time
Freight Operations/Customer Service Clerk

We are seeking an experienced Freight Operations/Customer Service Clerk to join our team at Heathrow Personnel. This is an exciting opportunity to work with a fast-growing freight company and progress in the freight forwarding industry.

Key Responsibilities:
  • Monitor and manage road freight import/export operations
  • Arrange collections with partners and liaise with overseas offices
  • Update customers on the status of their shipments
  • Coordinate collections and deliveries
  • Book ferries and plan truck runs
  • Liaise with the transport department to plan deliveries and collections
  • Handle customer queries and resolve issues
  • Process customs documentation and send quotes to suppliers
Requirements:
  • Previous experience in groupage operations/pallet network
  • Irish market experience
  • Bright, outgoing, and keen to learn
  • Excellent communication and IT skills
Working Hours:
  • Monday to Friday, 9am to 5:30pm


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