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Regional Housing Officer

2 months ago

Lincolnshire, United Kingdom Advance Full time
About the Role

We are seeking a highly motivated and organized Regional Housing Officer to join our team at Advance. As a Regional Housing Officer, you will be responsible for providing effective tenancy and resident management in line with policies and procedures.

Key Responsibilities
  • Dealing with anti-social behaviour, tenancy breaches, and changes
  • Managing all safeguarding and complex cases, ensuring legislation is followed and internal policies and procedures are adhered to
  • Maximizing income through managing rent accounts for your patch area
  • Managing void properties within your patch area, ensuring they are let and assisting the business with maximizing rental income
  • Developing, building, and maintaining relationships with tenants and other key stakeholders to ensure the effective management of housing services
  • Playing a key role in helping our tenants maintain their tenancy
Requirements
  • An excellent communicator
  • Able to build excellent relationships with customers and colleagues
  • Highly competent with Microsoft Office
  • Highly competent with Open Housing or a similar database
About Us

Advance is a national, not-for-profit provider of housing and support services for people with disabilities and mental health conditions. Our vision is to transform lives, providing the best quality housing and support services so that people can live the lives they choose, achieve their personal goals, feel valued, and know their voices are heard.

We recognize that our people are our greatest asset, and we're passionate about making Advance a great place to work. We invest in our staff, providing the training and support you need to succeed in your role, gain industry-recognised qualifications, and realize your career aspirations.

We are an equal opportunities employer who values our staff and the difference they make to their customers. There is no place for racism or discrimination of any kind in Advance. As an organization, we will not tolerate it. We are firmly committed to recruiting the best colleagues regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation, and to supporting customers from similarly diverse backgrounds.

Benefits of Working for Advance
  • Paid mileage and travel time between appointments
  • Paid holiday (from 25 days up to 30 days with long service in addition to bank holidays, pro rata for part-time hours)
  • Sector-specific training is provided as part of induction, plus opportunities for professional development
  • Access to Perks at Work, where you can obtain great discounts on cinema tickets, shopping vouchers, and much more
  • Long service awards payable in 5-year increments
  • Cycle to work scheme
  • Access to our Employee Assistance Programme
  • Free DBS (Disclosures and Barring Service)
  • Excellent opportunities to progress your career within Advance
  • Enrolment in a pension scheme with matched contributions above the statutory minimum (if you work enough hours to meet the threshold for enrolment)