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Retail Store Director
2 months ago
Job Title: Store Manager
About the Role:
We are seeking an experienced and passionate Store Manager to lead our team at Costa Coffee. As a Store Manager, you will be responsible for creating a welcoming and inspiring environment for our customers, while also driving sales and growth for the business.
Key Responsibilities:
- Store Operations: Oversee the day-to-day operations of the store, ensuring that all aspects of the business are running smoothly and efficiently.
- Team Management: Lead and motivate a team of baristas and sales assistants, providing training and development opportunities to help them reach their full potential.
- Customer Experience: Ensure that every customer has a positive and memorable experience in our store, by providing exceptional customer service and ensuring that our high standards are met.
- Commercial Acumen: Analyze sales data and customer trends to identify opportunities for growth and improvement, and develop strategies to drive sales and increase revenue.
- Inventory Management: Manage inventory levels and stock control, ensuring that we have the right products in stock at the right time.
Requirements:
- Leadership Experience: Proven experience of leading a team and managing a retail environment.
- Commercial Mindset: A commercial mindset with the ability to analyze data and make informed decisions to drive sales and growth.
- Customer Focus: A passion for delivering exceptional customer service and creating a welcoming environment for our customers.
About Us:
Costa Coffee is a leading coffee shop chain with a passion for inspiring the world to love great coffee. We are committed to creating a positive and inclusive work environment, where our employees can grow and develop their careers.
