Retail Store Manager

2 months ago

Barrow, Cumbria, United Kingdom Cancer Research UK Full time

About Cancer Research UK

We are a leading charity dedicated to beating cancer through research and innovation. Our mission is to bring forward the day when all cancers are cured.

About the Role

We are seeking a highly motivated and experienced Retail Store Manager to join our team. As a key member of our retail operations, you will be responsible for leading a team of staff and volunteers to achieve sales and fundraising targets.

Key Responsibilities

  • Support the Superstore Manager in guiding, inspiring, and engaging a large team of paid staff and volunteers.
  • Take responsibility for the commercial running of the superstore, including display and merchandising, stock management, and sales.
  • Work alongside the Superstore Manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell-through, and stock processing.
  • Assist with the processing systems that allow for the movement and distribution of large volumes of donations.
  • Lead by example and provide excellent customer and supporter service.
  • Create relationships with the local community and Cancer Research UK colleagues to generate community engagement and additional income and stock.
  • Support the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
  • Deputise for the Superstore Manager in their absence.

Requirements

  • Commercial awareness with previous success working with sales and profit targets.
  • Experience of managing and inspiring a large and diverse team of people.
  • Comfort working within targets and motivating others to achieve those targets.
  • The ability to multi-task in a lively high-volume retail environment with large volumes of stock.
  • Creativity and a desire to seek out opportunities for innovative ways of working.
  • The ability to create relationships and communicate well.
  • Flexibility, our retail teams cover the needs of their stores by working on a rota basis.

What We Offer

We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

Our retail teams also have access to confidential wellbeing support from the Retail Trust.

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