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Receptionist Pont Newydd Medical Centre
2 months ago
About the Role
We are seeking a highly skilled and organized Receptionist to join our team at Pont Newydd Medical Centre. As a key member of our reception team, you will be responsible for providing exceptional patient care and administrative support to our doctors and patients.
Key Responsibilities
- Provide excellent customer service to patients and visitors
- Manage patient appointments, bookings, and queries
- Operate the Vision clinical system and Docman
- Handle prescriptions, requests for visits, and practice mail
- Deal with patient registrations, money handling, and form management
- Work collaboratively with the reception team to ensure continuity of service
- Perform message handling, record maintenance, and chaperoning duties
- Receive and process samples, book emergency ambulances, and perform clinic administration tasks
- Supervise waiting rooms and prepare consulting rooms
About Us
Pont Newydd Medical Centre is a friendly, 5-partner training practice with a growing list size of 13,600 patients. We are committed to maintaining a healthy working environment and providing high-quality primary care services in a modern, purpose-built health centre.
Person Specification
We are looking for a candidate with excellent communication skills, a positive attitude, and the ability to work in a fast-paced environment. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we would love to hear from you.