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Debrief Operative

2 months ago


Cardiff, Cardiff, United Kingdom DPD Group UK Full time
{"Job Title": "Debrief Operative", "Job Description": "Key Responsibilities

As a Debrief Operative, you will be responsible for:

  • Providing exceptional customer service and resolving customer inquiries in a timely and professional manner.
  • Assisting drivers with navigation and delivery instructions to ensure seamless delivery operations.
  • Debriefing drivers to ensure adherence to depot KPIs and company processes.
  • Reporting and logging damaged handheld devices to facilitate prompt repair.
  • Ensuring contractor paperwork is completed accurately and efficiently.
  • Performing basic administrative tasks to support warehouse operations.
  • Implementing and maintaining a safe working environment by adhering to Health and Safety policies.
  • Ensuring the secure passage of goods by implementing and maintaining Security policies.
Qualifications

We are seeking individuals with:

  • Passion and self-motivation to deliver exceptional results.
  • An eye for detail to ensure accuracy and quality in all tasks.
  • Organizational skills to manage multiple priorities and deadlines.
  • The ability to work under pressure and adapt to changing situations.
  • Flexibility to work across various areas of the warehouse as required.

We offer comprehensive training, uniform, and PPE to support your success in this role.

About Our Benefits

We recognize the value of our employees and offer a range of benefits to support their well-being and career development.

  • Holiday trading and enhanced maternity and paternity packages.
  • Free life assurance and health kiosks visiting every location.
  • Vitality at Work and free on-site parking.
  • Discounted shopping and milestone days off to celebrate with family and friends.
  • Free eye tests and support with the cost of glasses for employees who regularly use a screen.

We pride ourselves on recognizing and developing talent, with opportunities for career growth and promotion within the company.

", "lang_code": "en-US"}