Plant Equipment Specialist
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Plant Fitter to join our field service team at Finning, the largest CAT dealer in the UK and Ireland. As a Plant Fitter, you will be responsible for providing expert diagnostic and repair services for Caterpillar products, working closely with customers to understand their needs and resolve mechanical or electrical issues in a safe, timely, and cost-effective manner.
Key Responsibilities
- Provide estimates of arrival time at customer sites in response to service requests, based on job instructions from Branch.
- Contact customer site management to register arrival and presence on site, ensuring knowledge of customer procedures to adhere to site requirements.
- Diagnose the likely cause of reported equipment problems, discussing with customer operators/supervisors and using specialized equipment to provide a comprehensive detail for a quote.
- Identify parts required for repairs and requisition them, determining expected delivery times to agree on a date and time for any necessary service re-visits.
- Undertake repair and service work on machines, removing and dispatching components for specialist attention and re-installing the original or replacement to bring the machine up to required standards.
Requirements
- Knowledge of field-based diagnosis tools and equipment is essential.
- Heavy Earth Moving equipment operating knowledge is required.
- A LDV driving license is necessary.
- Apprentice-trained engineer or formally trained (NVQ Level 3 preferred) with experience as a service engineer for a significant period or development opportunity for a qualified apprentice.
- Experience of a variety of construction and static machines is essential.
About Finning
At Finning, we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package, including 25 days holiday, company pension scheme, healthcare, company share scheme, and various flexible benefits. We prioritize creating a diverse and inclusive environment, proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential.
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