Retail Store Manager

2 weeks ago


Tonbridge, Kent, United Kingdom BT Group Full time

**About the Role**

We are seeking a highly motivated and experienced Retail Store Manager to join our team at BT Group. As an Assistant Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive sales growth.

**Key Responsibilities**

  • Lead and develop a high-performing team to achieve sales targets and provide excellent customer service
  • Identify and capitalize on new retail opportunities to drive business growth
  • Establish a culture of high-performance that focuses on both financial and behavioral key performance indicators (KPIs)
  • Create and manage a welcoming and customer-focused store environment
  • Collaborate with Regional Managers to develop long-term succession strategies

**What We're Looking For**

  • A proven track record of inspirational leadership and team management
  • A history of leading teams to strong commercial results and delivering exceptional customer experiences
  • Self-motivation and initiative, with a strong ability to set and carry out long-term plans
  • Established coaching and development skills, with a focus on employee growth and development
  • Strong communication and interpersonal skills, with the ability to build relationships with colleagues and customers

**What's in It for You?**

  • Competitive salary and benefits package
  • Opportunities for career growth and development within BT Group
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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