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Head of Infrastructure Services

2 months ago

Brize Norton, United Kingdom High Profile Resourcing Ltd Full time

Facilities Services Director – High Profile Resourcing Ltd

High Profile Resourcing Ltd is on the lookout for a distinguished professional to spearhead a division with a significant turnover in the facilities management sector. As the Facilities Services Director, you will play a pivotal role in steering the operational performance and strategic direction of the organization. This position entails fostering growth, enhancing profitability, and ensuring that the objectives of the facilities unit are in harmony with the overarching goals of the company.

Key Responsibilities:
  • Formulating and executing operational strategies that resonate with business goals
  • Supervising daily operations to ensure optimal efficiency and effectiveness
  • Guaranteeing adherence to health and safety standards and organizational policies
  • Overseeing budget management and financial objectives to boost profitability
  • Setting key performance indicators to monitor operational success
  • Upholding high customer satisfaction levels through exceptional service and effective problem resolution
  • Addressing customer inquiries, complaints, and issues in a timely and professional manner
  • Assuming health and safety responsibilities for the operational site
Qualifications:
  • Possession of a degree or equivalent qualification
  • Demonstrated commercial and operational expertise in facilities management or related sectors
  • Comprehensive experience in contract management under stringent service level agreements
  • Proven track record of balancing commercial opportunities with operational capabilities
  • Strong leadership and team management skills
  • Experience in driving operational efficiencies and excellence
  • Exceptional communication and interpersonal abilities
  • Outstanding problem-solving skills with a commitment to reliability and integrity