Support Specialist

2 weeks ago

Sunderland, Sunderland, United Kingdom Changing Lives Full time

About Us

Changing Lives is a nationwide charity dedicated to empowering individuals facing complex challenges to achieve positive change. Our mission is to provide a safe and supportive environment, enabling people to overcome adversity and thrive.

We offer a range of services across the country, addressing issues such as homelessness, addiction, unemployment, and domestic abuse. By focusing on individual strengths and potential, we support people to overcome their challenges and live fulfilling lives.

Our organization is driven by a passionate team of over 600 colleagues who share a commitment to creating a diverse and inclusive environment. Many of our team members have personal experience of the challenges we support, bringing a unique perspective to our work.

About the Service - Housing & Homelessness Services

A stable home is the foundation for building a successful life. We provide support to individuals experiencing homelessness or at risk of becoming homeless, as well as specialist accommodation and outreach services for vulnerable populations.

Our approach to accommodation goes beyond providing a roof and shelter. We create welcoming and flourishing environments that offer opportunities for personal growth and development. You can make a meaningful difference in the lives of our clients, supporting them on their journey towards a brighter future.

About the Role

This position involves supporting the development and delivery of dispersed accommodation services for individuals experiencing homelessness with additional needs. You will work collaboratively with our clients to improve their quality of life and deliver an exceptional service aligned with our organization's mission, values, and regulatory requirements.

Key Responsibilities:

  • Support the development and delivery of dispersed accommodation services
  • Work collaboratively with clients to improve their quality of life
  • Deliver an exceptional service aligned with organizational mission and values
  • Collaborate with Sunderland City Council and other stakeholders
  • Hold a full current driving license

Benefits:

  • 25 days annual leave + 2 Well-being days + Birthday day off + 8 Bank Holidays (pro-rata for reduced hours)
  • Contributory pension scheme
  • Death in service x2 salary benefit
  • Access to employee benefit platform
  • Employee savings plan

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