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Quality Assurance Manager
2 months ago
We are seeking a highly skilled Quality Assurance Manager to join our team at the Solicitors Regulation Authority.
The successful candidate will be responsible for driving and optimising quality assurance in a consistent way across the organisation, engaging with senior stakeholders to build an understanding of requirements to build into the design and delivery of quality assurance activities.
The role will involve owning, driving and optimising quality assurance in a consistent way across the organisation, as well as undertaking thematic work and providing consultancy services to other areas across the organisation to support with the development of QA frameworks.
The ideal candidate will have significant and practical experience of complex case analysis, with a practical understanding of the principles of Quality Assurance (QA), as well as experience of continuous improvement and quality assurance.
The role offers a unique opportunity to be seen as a QA expert, working in a high-profile role and engaging with senior stakeholders, as well as the chance to promote a culture of quality and continuous improvement.
The successful candidate will be based in one of our offices in Birmingham, Cardiff or London, with occasional travel required to other locations for team meetings or attendance at events.
We offer a generous flexible benefits package, including gym membership with a tax only cost, an excellent defined contribution pension scheme and an additional 3% of annual basic salary upon successful completion of probation.
We are a Stonewall Top 100 Employer, a member of ENEI, a disability confident employer and we are happy to talk flexible working.
We celebrate difference, recognising the benefits this brings to our inclusive culture, including age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio economic background.
