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Branch Manager
1 month ago
We are seeking an experienced Branch Manager to lead our Estate Agency team in delivering exceptional service to our clients. As a key member of our team, you will be responsible for driving business growth, managing a team of professionals, and ensuring the highest standards of customer service.
Key Responsibilities:- Lead daily meetings with the Estate Agency team to discuss sales performance, customer feedback, and business development opportunities.
- Coach and develop team members to achieve their full potential, including conducting regular one-to-one meetings and performance reviews.
- Monitor and assess individual team member performance, identifying areas for improvement and implementing strategies to address them.
- Develop and maintain strong relationships with vendors, buyers, and other stakeholders to drive business growth and customer satisfaction.
- Ensure the business is risk-averse and compliant with all regulatory requirements, including maintaining accurate records and adhering to industry standards.
- Minimum of 2 years' experience in Estate Agency, preferably in a senior negotiator or property valuer role.
- Full UK driving license and ability to work independently.
- Strong communication and interpersonal skills, with the ability to build trust and rapport with customers, colleagues, and other stakeholders.
- Ability to work under pressure, manage multiple priorities, and meet deadlines.
- Basic Microsoft packages skills and attention to detail.
- Competitive salary and uncapped commission scheme.
- Opportunity to develop your skills and career with a leading property services company.
- Collaborative and dynamic work environment.
- Employee Assistance Programme and other benefits.
We are an equal opportunities employer and welcome applications from all qualified candidates. Please note that we will be conducting video interviews as part of our recruitment process. If you are interested in this opportunity, please submit your application with your CV and a cover letter outlining your experience and qualifications.